Island Support Centre
Standard Business Hours: Monday-Friday, 9am-5pm EST.
Managed Services: Please refer to your SLA. If you are in a bind, submit a support ticket online.
To speak to a Support Engineer, please call 905-695-9129. If you must leave a message, or for after-hours support, please leave your name, site and call-back number. A description of the problem and identification of the malfunctioning device(s) would also be helpful.
The best way to initiate a support call is to log onto our support website and submit a support ticket online. Our support staff will automatically be notified.